Terms & Conditions
These Terms & Conditions apply to all purchases made through the website of Claire & Co Vancouver, reachable via info@clairecovancouver.com.
1. Applicability
By placing an order, you agree to these Terms & Conditions.
2. Product Information
We do our utmost to describe products accurately and to provide up-to-date information.
However, typing errors or inaccuracies may occur.
3. Ordering and Payment
Orders are processed after full payment has been received.
Available payment methods may vary by country.
Customers are responsible for checking which payment methods are available for their location.
4. Processing and Delivery
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Processing time: 1–3 business days
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Shipping time: 3–7 business days (depending on location)
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Shipments are sent directly from our supplier in China.
5. Returns and Cancellations
Please refer to our separate Return Policy for all conditions.
6. Liability
We are not responsible for loss or damage during shipping if tracking information indicates that the package has been delivered to the address provided by the customer.
Always check the address you provide carefully.
7. Intellectual Property
All content on the website (texts, photos, logos) is the property of Claire & Co Vancouver and may not be used without permission.
8. Complaint Procedure
Complaints can be submitted in writing via info@clairecovancouver.com.
We aim to respond within 5 business days.
9. Applicable Law
These Terms & Conditions are governed by Belgian law.