Privacy Policy

This Privacy Policy applies to all services offered by Claire & Co Vancouver, reachable via info@clairecovancouver.com.
We highly value the privacy of our customers and ensure that all personal information you share with us is handled securely and confidentially.

1. Information We Collect

We collect personal data that you provide directly when placing an order, creating an account, or contacting our support team. This may include:

  • Full name

  • Address details

  • Email address

  • Phone number

  • Payment information

  • IP address and device information

  • Website usage and activity data

We only collect information that is necessary for processing orders or improving our service.

2. Purpose of Data Processing

Your personal data is used for the following purposes:

  • Order Processing
    To process, manage, and ship your orders accurately and efficiently.

  • Customer Support
    To provide assistance, answer questions, and handle returns or issues.

  • Communication & Updates
    To send order updates, important notifications, or relevant information regarding our products or services.

  • Service & Website Improvement
    To optimize user experience, analyze website performance, and improve our services.

Certain information may be shared with third-party fulfillment partners strictly to ensure your order is delivered quickly and correctly.

3. Sharing Personal Data with Third Parties

Your data will only be shared with third parties when necessary for:

  • Payment processing

  • Order fulfillment (e.g., suppliers, logistics partners, shipping companies)

  • Legal compliance when required by law

We never sell your data to third parties. Any partner we work with is required to comply with privacy and data protection regulations.

4. Data Retention

We keep your data only for as long as necessary:

  • To fulfill the purpose for which it was collected

  • To comply with legal obligations (such as tax requirements)

After this period, your information will be securely deleted or anonymized.

5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve site functionality

  • Analyze browsing behavior

  • Support marketing and personalization

You may adjust or disable cookies through your browser settings. However, this may affect certain features of our website.

6. Your Rights as a User

Under applicable privacy laws, you have the right to:

  • Access your personal data

  • Correct or update your information

  • Request deletion of your data

  • Object to data processing

  • Request data portability

To exercise any of these rights, you may contact us at:
info@clairecovancouver.com

We will respond to all requests in accordance with legal obligations.

7. Contact Information

If you have questions or comments regarding this Privacy Policy, you can reach us at:

Business Name: Claire & Co Vancouver
Email: info@clairecovancouver.com